Frequently Asked Questions

It's simple: first you browse our catalog and add the products you are interested in to your quote list. Our team in China reviews your request, negotiates directly with the manufacturers and sends you a detailed proposal within 24-48 hours. If you accept, we manage the production, quality inspection, freight consolidation and shipment to your country. We are with you every step of the way.

Minimum quantities vary according to the type of product and manufacturer. In general, we work with orders from 100 units for standard products, although some items allow smaller quantities. Our team will advise you on the optimal quantity for your import to be profitable considering production costs, shipping and duties.

Delivery times depend on the shipping method and destination:

• Maritime shipping: 30-45 days (more economical, ideal for large volumes)
• Air shipment: 7-15 days (faster, recommended for urgent orders)

To this we add production time (15-30 days depending on the product) and customs procedures (5-10 days). We provide full tracking throughout the entire process.

We have a permanent local team in China that performs quality inspections before each shipment. We personally visit factories, verify certifications, check samples and supervise the production process. We only work with verified manufacturers with proven track records. In addition, you can request samples before confirming large orders.

Yes, we work with manufacturers that offer white label services. You can customize products with your logo, customized packaging, labels and your own designs. Our team advises you in the branding process, connects you with specialized suppliers and manages the production according to your specifications. Ideal for entrepreneurs who want to create their own brand.

Our quotation includes:

• Product cost (FOB)
• Management and negotiation with manufacturers
• Quality inspection at origin
• Cargo consolidation
• International freight (sea or air)

Does not include: We do not charge import duties and taxes in your country, local customs clearance (although we can recommend agents), nor final delivery to your warehouse. We detail all the costs so that there are no surprises.

You don't need previous experience. Our team guides you through the entire process, from product selection to delivery in your country. We explain customs formalities, connect you with reliable customs brokers in your region and advise you on local regulations. Many of our clients are entrepreneurs making their first import.

We have physical offices in Ecuador (Quito), Peru (Lima) and Panama (Lima)., in addition to our permanent team in China (Guangzhou). However, we ship throughout Latin America. We have a network of allied customs agents in most countries in the region to facilitate your imports no matter where you are.

Our main differentiators are:

• Local team in China: Permanent Spanish-speaking staff who visit factories in person
• Direct access to manufacturers: No intermediaries, better prices
• Quality inspection: Supervision at origin prior to each shipment
• Network of customs agents: LATAM support for local procedures
• White label available: Create your own product line
• Attention 100% in Spanish: We eliminate the language barrier

It's very easy: browse our catalog, add the products you are interested in to your quotation list and complete the form with your data and desired quantities. Our team in China receives your request and sends you a detailed proposal in 24 to 48 working hours. The quotation includes prices, production times, shipping options and customized recommendations for your business. No obligation!